Account Services Manager

Lee's Summit, MO • Full-time • Lees Summit, Missouri, United States • $70.78k - $88.48k / year • 3w ago

The City of Lee’s Summit is a thriving, progressive community situated 16 miles southeast of downtown Kansas City. With an estimated population of over 107,000, Lee’s Summit has all the very best attributes of a small town while enjoying the amenities of a large city. Complemented by a growing business community and superior quality of life, Lee’s Summit has become one of the largest cities in Missouri. Lee’s Summit boasts an award-winning school system and holds national accreditations for its Parks and Recreation, Fire, Police and Public Works services. Lee’s Summit has a strong appreciation for arts, culture and entertainment, making it a vibrant place to live and work. The cultural scene includes public art installations, musical performances, theatre productions and Fourth Friday Art Walks. Recently named America’s Great Neighborhood by the American Planning Association, Lee’s Summit’s historic downtown district provides a unique network of restaurants, boutiques and businesses. Special events such as Oktoberfest and Downtown Days draw visitors from all over the Kansas City metro. Lee’s Summit offers countless opportunities to enjoy the outdoors. With 30 parks, 92 miles of trails and numerous regional lakes, most residents live within close proximity to a recreational activity. Lee’s Summit continues to receive regional and national recognition for its endless amenities for residents of all ages. Among the notable recognitions, the city received gold certification as a Community for all Ages and was designated a Walk Friendly Community and Bicycle Friendly Community.

The Account Services Manager, under the general supervision of the Assistant Director of Business Services, performs a variety of managerial and technical work in the planning, monitoring and evaluation of all billing activities and customer service management. As a representative of management, supports the mission, vision, strategic plan, goals and decisions of the department and the City.

Salary range: $70,779.00 - $88,476.00

MINIMUM QUALIFICATIONS: Bachelor’s degree in accounting, finance or business management or other business-related field required Considerable experience with a minimum of five years’ experience in accounting, finance or related field including management experience required Valid state Motor Vehicle Operator’s license and acceptable driving record required NECESSARY

KNOWLEDGE, SKILLS and ABILITIES: Knowledge of accounting, budgeting and resource planning. Experience with Microsoft Windows 365 Suite including word processing and spreadsheets. Ability to evaluate and maintain industry specific software, preference with Itron, meter reading software and Advanced Utility Systems CIS Infinity, utility billing system. Skills in investigating and reconciling customer accounts and general ledger accounts. Ability to establish and maintain effective working relationships with the general public, subordinates, peers and management. Ability to develop, direct and motivate employees. Ability to develop policies and procedures for employees. Ability to communicate effectively, verbally and in writing, during stressful situations. The City of Lee’s Summit offers a variety of municipal career opportunities with more than 150 job classifications. Those interested in a public service career with the City of Lee’s Summit may review vacancies and obtain applications. Applications and resumes are accepted for all vacant positions. Applications/resumes may be submitted online, on or before the deadline posted. The City is fully committed to a policy of hiring without regard to sex, age, color, race, religion, national origin or disability as prescribed by federal and state laws. The City will require a post-offer background check and physical which includes a drug/alcohol screening. The City is a drug-free workplace.