Information Systems Analyst- Technology

Unified Government of Wyandotte County • Full-time • City Hall, United States of America • 2w ago

All positions require that the applicant be a resident of Wyandotte county or willing to relocate within (12) months from the date of hire. As a condition of employment all employees must pass a post offer physical examination and drug screen. And submit proof of identity and employment eligibility.

Job Description:

The Systems Analyst position requires strong technical, analytical, and excellent customer service skills and would be responsible for reviewing, analyzing, deploying, installing and configuring hardware. The Systems Analyst will:

Develop skills related to Microsoft Office 365 Suite included but not limited to Office Suite, SharePoint, One Drive and Mircosoft Teams.
Active knowledge of System Center Configuration Manager
Experience deploying and configuring Microsoft Windows 11
Install, make changes and repair computer hardware and software
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Diagnose and resolve technical hardware and software issues
Providing remote technical support over the phone or using remote tools
Assist with inventory management and maintenance
Preserve and grow your knowledge of help desk procedures, products and services
Follow up with customers, provide feedback and see problems through to resolution
Track, route and redirect problems to correct resources
Flexibility with schedule to help support after-hour meetings and other scheduled events.

Qualifications:

Bachelor’s degree in computer science, Information Systems, or related field and three years of programming, system analysis, or work experience related to area of assignment or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Current non-expired Microsoft Certification in Windows Server or CompTIA A+ or be able to obtain within 1 year of employment preferred. Significant preference given to those with multiple skillsets and proven experience within the Microsoft and Application Integration disciplines. Must reside in Wyandotte County or relocate into the county within 12 months.

Salary Range:

$26.74-$35.76/hr.

The Unified Government of Wyandotte County/Kansas City, Kansas is an Equal Opportunity Employer and values diversity in its workforce.

If you need to reach a member of the Human Resources staff, please contact the mainline (913) 573-5660 or email the staff member.

Company: Unified Government of Wyandotte County/Kansas City, KS