It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Corrections
Grade: 200
Salary: $25.45/hour
Job Duties:
- Responsible for providing support and service to detention center personnel regarding use of Detention Technology, i.e. electronic access control systems, including IP and PLC-based systems, video surveillance systems and cameras, and detention-related software applications such as Jail Management Systems and Inmate Tracking Systems.
- Provides initial review of support tickets submitted by detention center personnel and forwards to the Jackson County IT Department or outside vendor as appropriate.
- Provides input in the form of technical information, status reports, or recommendations regarding Detention Technology to supervisor, Physical Security & Safety Coordinator, or other appropriate personnel.
Minimum Qualifications:
- Associate’s Degree in Information Technology, Computer Science, or related field, or five years’ experience.
- Must have a valid Driver License and provide his/her own transportation.
- The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements.
- Must submit to/pass a police background and drug screen.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
