Hiring Bonus Opportunity: $500 upon completion of hiring process and $500 after completion of 2 years of employment
Nature of Work:
Under light supervision, the Administrative Support Specialist is responsible for overseeing and performing general office functions of the Administration and City Clerk Departments. Responds to questions and requests for information from the public regarding City regulations, ordinances, city events and activities, and processes and maintains various licensing and permit applications. Direct and continuous interaction with the public is required.
Required Knowledge, Skills, and Abilities:
- Experience using the Microsoft Office Suite, Adobe Acrobat, and ability to learn new software platforms
- Must be able to work the days and hours necessary to perform all assigned responsibilities and tasks.
- Knowledge and ability to follow the policies and practices contained in the City Personnel Handbook.
- Exceptional grammar, spelling and math skills.
- Multitask effectively as required.
- Provide exceptional customer service to both internal and external customers.
- Experience taking payments of all types and balancing a cash drawer.
- Ability to take initiative to solve issues and make decisions independently using established policies and procedures.
- Ability to work without immediate and continuous supervision.
Minimum Qualifications:
- High School Diploma or equivalent work experience.
- One to two years professional experience. (Three years’ relevant experience for Level II)
- Customer service experience required.
Preferred Qualifications:
- Previous experience working for a municipality or similar organization.
- Familiarity with the region
